Privacy Policy
Last updated: April 16, 2025
At PostcardMe, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Create a handle
- Send a postcard
- Contact customer support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Contact information (name, email address, phone number)
- Billing information and payment details
- Shipping addresses
- Profile information (username, profile picture, bio)
- Content you upload (photos, messages for postcards)
- Communications with us
How We Use Your Information
We use your information for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send transactional messages and service announcements
- Respond to your comments, questions, and requests
- Personalize your experience
- Send marketing communications (if you've opted in)
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service providers who perform services on our behalf (printing, payment processing, shipping)
- Professional advisors (lawyers, accountants, insurers)
- Third parties in connection with a business transaction (merger, acquisition, sale)
- Law enforcement or other authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Choices
You have several rights regarding your personal information:
- Access and update your information through your account settings
- Opt out of marketing communications
- Request deletion of your personal information (subject to certain exceptions)
- Object to the processing of your personal information
- Request restriction of processing
- Data portability
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
International Data Transfers
Your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
PostcardMe, Inc.123 Main Street
Suite 456
San Francisco, CA 94105
Email: privacy@postcardme.com
Phone: (555) 123-4567